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      Customer Success Manager Interview

      10 Oct 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Once For All in Oct 2025

      Interview

      Interview process was unusual. I didn't actually speak to the TA, only via WhatsApp. I had missed a call from them but they left no voicemail. They did follow up via email. I had a 1st stage interview which went well, and was communicated the following day, however this was via WhatsApp (not the most professional shall we say). I was then booked in for a final stage interview on the Monday and was told I'd be notified by midweek. I had to chase to find out the outcome (this was the Friday) only to be responded back with the most generic of emails to say I was not progressing (though my understanding this was a final interview). I have to say this was not the most professional organisation of interviews, neither was the communication. The team and the company sounded great, but I have been sold a dream before, and where there is red flags, maybe this was something I have been lucky to miss out on.

      Interview questions [1]

      Question 1

      They asked me about their new values and what they meant to me
      Answer question