OrderUp Delivery Operations Manager interview questions

I had a brief, 30 minute phone interview on a Friday with a corporate recruiter. It was clearly a "vetting" interview, which is normal. As following the trend of the reviews below me, I was told that I would hear back regarding next steps the following Monday or Tuesday. Over a week went by and I sent a follow up email. It took another week and a half to get a response back from HR. They apologized for the delay, and said they would follow up with next steps the following week. Two and a half weeks went by, and I decided to send one more follow up email. I received the same canned response "So sorry for the delay, I will follow up shortly with next steps." That was almost three weeks ago. All in all, the process has been very unorganized and unreliable.