First step was phone interview, then I was asked to complete an assessment which included math, spelling, and grammar. I was invited back for a second (virtual) interview with the team I would be working with; three people in all.
Interview questions [1]
Question 1
Describe a time, personally or professionally, when you went above and beyond.
What does great customer service mean to you?
What would you do if you had a problem with a teammate?
Who do we serve? (or something similar)
Where do you feel you have room for improvement?
First I had a phone interview, then I was asked to take an assessment which included math, grammar, and spelling. I was asked back for a second interview (virtual) which consisted of three employees asking me questions.
Interview questions [1]
Question 1
Name a time, professionally or personally, where you went above and beyond.
What do you think great customer service is?
If you had an issue with a teammate, how would you handle it?
Who do we serve? (or something similar)