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      PPL

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      Customer Service Representative Interview

      5 Oct 2016
      Anonymous employee
      Philadelphia, PA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 days. I interviewed at PPL (Philadelphia, PA) in Mar 2014

      Interview

      Typical interview nothing out of ordinary. The interview lasted about an hour with no surprises or nothing that caught me off guard. This was a typical interview. I have had much more detailed interview questions at smaller companies

      Interview questions [1]

      Question 1

      Tell me something you can improve upon? Describe a few attributes that make you suitable for this job.
      1 Answer

      Other Customer Service Representative interview reviews for PPL

      Customer Service Representative Interview

      8 Apr 2025
      Anonymous interview candidate
      New York, NY
      Declined offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at PPL (New York, NY) in Jan 2025

      Interview

      The interviewer was not clear on the role I was interviewing for. She was not able to answer my questions and kept stating she will get back to me after the interview. I assumed she was new to her role.

      Interview questions [1]

      Question 1

      How many years of experience do you have in customer service?
      1 Answer

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