I applied online. The process took 2 weeks. I interviewed at Pathfinders Learning
Interview
Multiple interviews with several members of the management team. Process included a phone screening, an observation of students (which was very helpful to me) and a skills assessment. Everyone is spoke with throughout the process was kind and understanding.
I applied through other source. I interviewed at Pathfinders Learning (Rancho Santa Margarita, CA)
Interview
I received a phone screening from the clinical director first. I went into the office to observe current trainers working with clients and to complete an in-person interview with the clinical director. Came back for more observation and to complete some cognitive tests and a writing sample.
Note: Some of the observation and testing was completed in a group setting with other potential hires. I came back a few times over about two weeks to observe, interview, and complete testing before getting hired. The entire process is conducted by the clinical director - I did not see the executive director/founder until after getting hired.
Interview questions [4]
Question 1
Do you have an example of a time when you had to deal with an upset/angry/difficult client?
How do you deal with difficult or challenging clients?