My interview with HR went really well. They seemed excited about my background and that I was interested in the position. I had an interview with the Creative Director that went well. Their only hesitation was my lack of experience in retail, but were confident in my abilities. I was told that next steps would be to meet with so-and-so. I had sent thank you emails to both people and asked about next steps. Never heard from them again. Which was too bad because I was truly excited about the opportunity and direction the company was going in.