Thank you for taking the time to send us your feedback. We’re glad that you felt our interview process was friendly and insightful. I’m sorry that you felt that some of the information shared was negative. At our organization, we look to our human resources director to help us streamline processes and share ideas in areas that need improvement. We find letters to be the most professional form of communication and we’re sorry that you found this news disheartening. We appreciate your feedback in regards to being more personal during the candidate selection process. If you would like to share additional feedback, please email communications@pyninc.org and we will direct you to the appropriate contact.