I applied in-person. The process took 1 week. I interviewed at Pilot Flying J (Winchester, VA) in Feb 2012
Interview
I showed up to one of their "Retail Manager Hiring Events" that they have all over the country. A region manager is usually present so you can complete all your interviews in one session. I was the first one there so I skipped the interview with the GM and spoke directly to the Region Manager. She asked many STAR (Situation Task Action Result) formatted questions and inputted her observations on an Ipad. She also asked me to describe the positive and negative aspects of every relevant job that I've ever had. Be cautious with this as they are trying to determine if you would have issues with Pilot Flying J. The interview lasted about 35-40 minutes, and there was nothing unusual about it. After that, I was directed to complete an official application online and she also emailed me a link to complete the assessments online. Over the years, I have taken MANY online assessments and also studied them in grad school as Assessments was an actual course I had to take....and this is BY FAR the most intensive assessment I've ever taken. Make sure you have pen, paper, and a calculator handy. The assessment consisted of "which number is next in this sequence", "which word is not like the others", "ratio equations", "which pattern is next", and "_____ is to _____ as ______ is to ______" type questions, in addition to the personality portion of it. After that, the Divisional staffing manager set up a day in the field to shadow a GM. It lasted 4 hours, and they want to give you a chance to determine if this is something you really want to do, and also evaluate your managerial skills/style. Then one more phone interview with an Divisional VP/Regional HR and you're done.
Interview questions [2]
Question 1
Tell me about a time when you had to make a difficult decision and how did it turn out?
I applied through a recruiter. I interviewed at Pilot Flying J (Newark, NJ) in Jul 2023
Interview
Horrible it took six interviews to get an answer, waiting for a the Vp on vacation for over than a month to make a decision! And then finally he came from a vacation interviewed me he can barely speak English, looks not interested from minute one and yawning during the interview with a smirk on his face!!!!! Then the initial recruiter was like I am sorry I have been her for only 2 month! Shame on you pilot for trying to hire Multi unit manager with this type of attitude…
Very simple after getting through the recruiter. They are eager to fill vacancies, so this is not very difficult. After the recruiter, you will interview with the hiring manager, and this is the interview that matters. This is all about connection.
I applied online. I interviewed at Pilot Flying J (Sturbridge, MA) in Nov 2020
Interview
I was contacted by a recruiter who asked me questions about my background and experience. The recruiter set up an interview with the regional manager. We met at a Burger King close to the site advertising the job opportunity.