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Thank you for sharing your experience with our hiring process. We appreciate your time and the feedback you’ve provided.
We understand that the one-way video screening may have felt impersonal, and we apologize for that. Given the high volume of applications, we implemented this approach to ensure we could review all candidates fairly and in a timely manner.
Regarding interview scheduling, as a global team, we have hiring managers and interviewers working across different time zones. Our process allows candidates to self-schedule interviews based on the available time slots, ensuring flexibility while accommodating different time zones.
We sincerely regret the technical issue with your assessment environment. As soon as the issue was identified, we took responsibility and offered you the opportunity to redo the affected portion of the assessment. We completely understand how this situation may have caused frustration, and we regret that it impacted your experience.
Lastly, to clarify, the role was never closed or reopened—it has remained open throughout the entire process as part of our ongoing hiring efforts. Our interview process has also remained the same from the start, ensuring consistency for all candidates.
We truly appreciate your time and wish you the best in your future endeavors. Thank you again for your candid feedback..