Member Service Representative applicants have rated the interview process at Planet Fitness with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 100% positive. This is according to Glassdoor user ratings.
Candidates applying for Member Service Representative roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Planet Fitness overall takes an average of 7 days.
Common stages of the interview process at Planet Fitness as a Member Service Representative according to 1 Glassdoor interviews include:
One on one interview: 25%
Skills test: 25%
Other: 25%
Personality test: 25%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Planet Fitness (Pembroke, ON)
Interview
Found they were only going through the process and that they already had someone in mind. They were very polite and involving, but I felt they already had their candidate. They also asked if I was vaccinated. They are not allowed to ask that type of question on a job interview. It is only information allowed between your physician and yourself.
The interview process was very good. Just a couple of questions and I was off. Manager was very kind, polite and friendly during the interview. Did not expect as much from a minimum wage job.
It took almost two weeks to get a call for an interview. I had a phone interview with the general manager. I was asked a few questions before I was schedule for an interview in person.
Interview questions [1]
Question 1
I was asked about my availability and customer service experience.
I received a quick 15-minute phone screening followed by meeting with the area and club managers. This all happened within about 2 weeks. I’d say the process was fairly typical to other similar positions.
Interview questions [1]
Question 1
Why are you interested in Planet Fitness specifically