ProCollect Customer Service Representative interview questions
based on 3 ratings - Updated 2 Jul 2025
Easyinterview difficulty
Mostly negativeinterview experience
How others got an interview
100%
Applied online
Applied online
Interview search
3 interviews
ProCollect interviews FAQs
Customer Service Representative applicants have rated the interview process at ProCollect with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 100% positive. This is according to Glassdoor user ratings.
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Interview was easy they just check your communication skill and ability to handle customers they will ask scenario based question from you like what will you do in that situation
Interview questions [1]
Question 1
Tell me about yourself and how you resolve he customer queries
I applied online. I interviewed at ProCollect (Dallas, TX) in Apr 2017
Interview
When I first arrived at Procollect in Dallas the greeting from the receptionist guy was very poorly!! A clip board rudely handed to me so after I was thinking in my head "get up and leave" I stayed because the gas I used going out there. I heard talk about they can't find the HR person so the assistant manager had to interview me the interview was quick just a bunch of wasted time!!!
I applied online. I interviewed at ProCollect (Dallas, TX) in Nov 2013
Interview
I really don't remember because it was unprofessional. I know that I was isolated from the people on the floor. I remember a lot of bells ringing and people cheering. Very unprofessional.