The recruiter headhunted me for this role and suggested we'd do a 30 min phone screen process, so I scheduled the phone screen appointment through a link. The recruiter was late for the phone call but apologized, but throughout the phone screen process, she seemed distracted. Shortly after our conversation, the recruiter said I would receive some documents for an 'assignment' they wanted before an interview was scheduled. The assignment was to create a 3-day itinerary that was to be very realistic (the assignment had limited information provided), along with a summary describing my processes in assembling the itinerary and an outline of the internal resources I used. This was an ambitious request, and the turnaround was two business days. After I submitted the assignment, I was called to be scheduled for an interview. This time it was a new representative who was not very professional and said my appointment was at 3 pm and then sent me the confirmation email with a 1 pm time frame (central time, I guess, but that wasn't mentioned). I had my interview, and the hiring manager was a great person, and the interview was very relaxed. Although I wasn't selected to move forward with what would have been two additional interviews, the investment, and determination one puts into these interviews is a lot, only to receive a canned rejection email, which is dissapointing.