I applied online. The process took 4 weeks. I interviewed at Progressive Insurance (Phoenix, AZ) in Dec 2010
Interview
if you're great with people you'll do great in this interview. Laugh, smile, relax. Focus on why you love working with customers, what you might have learned from past jobs/customers that can/did help you to improve your customer service skills, and your customer's overall experience.
Interview questions [1]
Question 1
There really wasn't any for me..but I am naturally good with conversing with people and building relationships with customers.
