I applied online. The process took 4 weeks. I interviewed at Progressive Insurance in Jun 2024
Interview
I took an online assessment, recorded/submitted video responses to interview questions then I received an email inviting me to schedule a live virtual interview. I scheduled the interview and I thought it went well.. the interviewer complimented me for my response to his question about what progressive is looking for for this position & they complimented me again after I asked questions about the position. I was thrown off by one of the STAR format questions that he asked me.. I struggled to think of a work experience that matched his question but I tried my best. He said I’d hear back in about a week. I waited anxiously all week and never heard anything. I followed up the week after that via email and received an email response a few hours later stating that I wasn’t selected for the position and I can’t reapply for the position for 12 months. Yikes!!! I’m smart, nice, I have a degree, I’ve always done well in interviews, I work in law (which is a high stress, fast paced, difficult career field to work in), and I’m familiar with the legal side of auto accidents so I would at least have a little bit of knowledge going into the position if I had been chosen… what more do they want?! It’s an entry level trainee position! So disappointing because I really wanted this job and it sounded like a great fit for me.
I personally believe that insurance companies are putting way too much emphasis on the STAR method. The STAR method responses are a natural way of responding during an interview anyway.. putting a label to it and grading people so harshly on whether they abide by it or not seems odd to me. I think that insurance companies are also interviewing too many people compared to the number of spots available for the position.. so more people are being rejected for the position, can’t reapply for an entire year, and only a few are being selected for the position. I think insurance companies are being overly selective with hiring for entry level positions. It shouldn’t be difficult to land an entry level insurance job. A lot of insurance companies aren’t paying well at all for these entry level positions and the cost of living is so high that I can’t even consider applying to some of them because I wouldn’t be able to cover my living expenses. Overall, super disappointing and frustrating experience.
Interview questions [1]
Question 1
Tell me a specific situation where you had to communicate something negative to a customer (for example, telling someone that they’re 100% liable for a motor vehicle collision)
I interviewed at Progressive Insurance (Malvern, PA)
Interview
I applied and was sent an email to complete a 30 minute assessment that must be completed within 6 days. I completed the assessment about 2 hours after receiving the email. Within about 30 minutes of completing the assessment I received an email stating I was selected for a short video interview as soon as possible and submissions are reviewed in the order in which they are received. This is how far I am in the process so far.
Interview questions [1]
Question 1
In the assessment they asked more likely style type of questions and behavioral questions. Some parts of the assessment are timed.
I applied online. I interviewed at Progressive Insurance in Jun 2026
Interview
I have not completed the process yet but, first was an online assessment, then if you 'pass' you are moved on to a HireVue video interview which takes about 30 minutes with 8 questions.
Interview questions [1]
Question 1
1. Tell me about a time when you had together information from multiple sources to solve a problem describe the situation the stuff you took together the information and the outcome
2. Misunderstanding between you and a customer, and you were unable to meet your expectations describe the specific situation the actions that you took and the outcome of the situation
3. Tell me about the situation when you had to adapt existential process or encounter while working on an assignment at work or during college please describe the situation how you adapted to the change and the results
4. Think about a time when you need to learn something new in order to accomplish a task at work or during college, please describe the situation your actions and the outcome
I applied online. I interviewed at Progressive Insurance (Colorado Springs, CO)
Interview
Met the minimum requirements, then I got a link to the four part assessment. Once I passed the assessment, almost right away I got an invite to a HireVue interview. Finally, I got to interview with real people.
Interview questions [1]
Question 1
Tell me about a time when you had to deal with a difficult customer.