A total of five rounds. Round 1 with their People Ops team as an initial screen to learn more about qualifications and get a sense of interest level. Round 2 with the VP of CS to talk more about relevant experience. Round 3 to speak with a member or two of the current CS team. Round 4 to present a QBR to the VP of CS and the VP of Sales to show your skills. Round 5 with the CEO as a final step.