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      Prudential

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      Equi
      3.5★Compensation and benefits

      Annuities Customer Service Representative Interview

      11 Apr 2016
      Anonymous employee
      Dresher, PA

      Other Annuities Customer Service Representative interview reviews for Prudential

      Annuities Customer Service Representative Interview

      21 May 2017
      Anonymous employee
      Dresher, PA
      Accepted offer
      Positive experience
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied through an employee referral. The process took 1+ week. I interviewed at Prudential (Dresher, PA) in Oct 2012

      Interview

      Round Robin style in a conference room. I spoke with 3-4 people. First was the HR person, then moved onto a supervisor or manager and followed by another senior management personnel. After passing this initial phase, the HR person will contact you and schedule a drug-testing, background and references.

      Interview questions [1]

      Question 1

      What are your strengths and weaknesses?
      Answer question
      Average interview

      Application

      I applied online. I interviewed at Prudential (Dresher, PA) in Mar 2017

      Interview

      I interviewed with 2 Supervisors and afterwards with the department Manager. The interview lasted about 1.5 hour. I applied online February 2017. I did my phone interview March 2017. I recieved the job offer April 2017.

      Interview questions [1]

      Question 1

      Tell me about a time you had to deal with an upset customer.
      Answer question
      2