Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      QVC Group

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: QVC Group reviews | QVC Group jobs | QVC Group salaries | QVC Group benefits
      QVC Group interviewsQVC Group Customer Service Representative (CSR) interviewsQVC Group interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Representative (CSR) Interview

      9 Aug 2024
      Anonymous interview candidate
      Florida City, FL
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at QVC Group (Florida City, FL) in Aug 2024

      Interview

      They call you from a # that is blocked by your phone carrier. You have to call your carrier and tell them to unblock it. That’s the 1st issue. Next when you have the interview it is NOT an interview. All this lady did was ask me about what happens if I lose internet, or power? I explained duh I reach out to my Supervisor and alert them ASAP. What if it’s down for long periods of time, uhm same thing. Then I hop back on to make up my time and work. Then I was asked what’s hardwired and wifi? Like how is this an interview? Nothing about my CSR experience, references, nada. Only asking me questions about my Internet. I then received the we went with other candidates who closely match our needs. So you dismiss someone based off what? Who can control if their internet goes down? Lmfaoooo This interview process was a JOKE! Maybe focus on my CSR experience, and confirm how a hard worker I am, responsible, respected and top performer. Nope… this was not asked about or done.

      Interview questions [2]

      Question 1

      The interviewer STACY asked about my Internet? Then she reworded the question but still the same question ? What happens if it goes down, or I lose power?
      Answer question

      Question 2

      They ask you about hardwired Internet and wifi?
      1 Answer

      Other Customer Service Representative (CSR) interview reviews for QVC Group

      Customer Service Representative Interview

      19 Aug 2025
      Anonymous interview candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at QVC Group

      Interview

      The interview only took ten to fifteen minutes on the phone. Questions consisted of asking about experience. Very easy process. Interviewer was kind and explained job duties and expectations. Great company with decent pay and benefits.

      Interview questions [1]

      Question 1

      What was my experience regarding the job duties
      Answer question

      Customer Service Representative Interview

      22 Aug 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at QVC Group

      Interview

      Interview process is straightforward. Minimal questions. Less than 20mins on the call. Made sure to address about the offer letter made sure to advise must fill out during the time frame given

      Interview questions [1]

      Question 1

      Why do I want to work for the company
      Answer question

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.