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      Quality IP

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      Technical Account Manager Interview

      9 Jan 2023
      Anonymous interview candidate
      Kent, OH
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. The process took 1 week. I interviewed at Quality IP (Kent, OH) in Jan 2023

      Interview

      Interviewer didn't ask any questions really, just attempted to tell me what I did or didn't know, based on knowing nothing about me or my work history. Didn't like that I could only name two ticketing softwares I'd used off the top of my head (used 4-5 in my career, some were very crappy/forgettable and all I could think of was servicenow and connectwise) and wanted to claim I hadn't worked for an "actual MSP" before because the MSPs I've worked for didn't have like an entire monopoly on their client's IT infrastructure. We didn't talk about account management whatsoever, just kept circling back to the interviewer wanting to condescend me and make himself feel better

      Interview questions [1]

      Question 1

      "Tell us a little about yourself"
      1 Answer
      avatar
      Quality IP response
      3y
      Thank you for taking the time to give us your feedback. We pride ourselves on professional services. We apologize that you had a negative experience with our interviewing process. We would like the opportunity to learn more details on what happened. Please contact our owner at 330.931.4141 to discuss this matter further.

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