Unstructured and easy questions. Employer wants to get to know about you and previous work skills. No technical questions. Experience in customer service is a plus point. Overall, simple interview.

I was a walk-in. The company was is always looking for crew members, I happened to be at the right place at the right time. Quest does conduct interviews with new employees who aren't referred. I however never had a legitimate interview. Just a one on one talk with the GM and OM at the time on what the job position entailed to.