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      Recorded Future

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      Customer Success Manager Interview

      19 Dec 2023
      Anonymous employee
      Accepted offer
      Positive experience

      Other Customer Success Manager interview reviews for Recorded Future

      Customer Success Manager Interview

      18 Jun 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 6 weeks. I interviewed at Recorded Future in May 2024

      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Recorded Future in Nov 2023

      Interview

      Standard format interview process. First, a short screening interview with recruiter. The recruiter was excellent. She (Michelle) was prompt, prepared, professional and congenial. This was followed by an interview with the hiring manager who was also very professional and prepared and left me wanting to be a part of his team. A third interview with a manager from another department was next and finally a panel interview with 3 members of the the CS org including a VP and Senior Manager. This was a technical presentation of a couple of workflows. I was given plenty of information and access to the platform to prepare and conduct this presentation. It was challenging but very doable. All in all the process was very positive, every interviewer left me feeling as if we had been having a friendly conversation and not an interview.

      Interview questions [1]

      Question 1

      Walk me through your day to day activities in supporting your customers.
      Answer question

      Interview

      1: Screen Interview by People team manager 2: Interview by Hiring manager 3: Peer interview with 2 team members 4: Demo Panel Interview with 3 team members - Got a limited product access and assignments seven days prior to this interview. Had a demonstration and a Q&A session. 5: Final interview with Regional department manager Then there are reference checks and background checks.

      Interview questions [1]

      Question 1

      Basic questions: Tell me about yourself. Tell us about your interest in cyber security. Tell me about something you’ve accomplished.
      Answer question
      2