I applied in-person. The process took 1 day. I interviewed at Red Lobster (Macon, GA) in Apr 2011
Interview
It was so long ago, that I don't remember. First you have to pass an aptitude test that includes math quiz questions. I had lots of previous experience, so there really wasn't an interview, just pass the test. However, this was when the company was owned by Darden. I have no clue as to their hiring process since the company was (sadly) sold.
It was rather intuitive. They ask about your work experience and then proceed to ask about the hardest moments in your working portfolio and how you overcame it. Be steadfast and deliberate with your responses.
Very easy process the manager was really nice and very direct about the duties the job requires. I also really liked the environment. The GM also comes to interview you as well.
The manager asked basic questions about customer service experience. I was called to come in for an in person interview. I was asked about my restaurant experience but had none and was till offered job.
Interview questions [1]
Question 1
Name a time you had a difficult customer and what did you do.
