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      Rent-A-Center

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      Customer Account Representative Interview

      11 Jan 2011
      Anonymous interview candidate
      Niagara Falls, NY
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Rent-A-Center (Niagara Falls, NY) in Sept 2010

      Interview

      I came in for the interview, fifteen minutes early. I was told that they were busy, and waited almost an hour, though they weren't busy with either in-store customers or on the phone. I was tested with math, logic and personality questions. After I had completed the testing, there was a short one on one interview. He told me that I was one of three that he was considering and that he'd call me back in one week for a second interview. I called back a week later when he had not contacted me, and was told by the person on the phone that he was busy and that he had already hired someone.

      Interview questions [1]

      Question 1

      What do you tell a customer who is upset that their delivery is running late?
      Answer question
      1