Started with a phone interview, followed by in-person interview. Both were very straightforward, in person interview took just under an hour and involved meeting with many different people from the team
Interview questions [1]
Question 1
Asked about music gear knowledge and cs experience
I applied online. The process took 1 week. I interviewed at Reverb
Interview
Phone interview with the Senior Recruiter, of whom is very scripty with her responses. Completed an easy written assignment using Reverb.com site. In-person interview consisted of a lot of situation questions dealing with customers, how you stay organized, and testing your skill set like keystrokes. Tends to be a lot of work for a position that pays a low salary. Very hipster-vibe. If you show leadership skills and wanting to advance, they will likely not hire you. I wouldn't waste my time with this place.
Interview questions [1]
Question 1
How do you deal with tough customers on the phone?
I applied online. The process took 1 week. I interviewed at Reverb (Chicago, IL) in Sept 2017
Interview
I had a phone interview that was very short about 6 minutes. I had relevant experience and felt that if the girl interviewing me would have had a better phone interview process asking better questions, I would have been able to showcase myself better. I felt very turned off by her interviewing skills. I then got a generic email that is a default indeed template saying I didn't get the job. ( I know it's generic because I myself, have had to interview and hire through indeed. A few weeks later, I got a call from a more experienced talent acquisition coordinator at a larger music company that took me through a 30 minute phone interview and was very professional. Then, I was called in for an in person interview and landed the job. I'm glad I got a better opportunity. However, I feel that reverb missed out on a great candidate like myself and it makes me wonder how many other good candidates they are passing up.