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      Riot Games

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      Brand Strategist Interview

      3 Aug 2017
      Anonymous interview candidate
      Los Angeles, CA
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at Riot Games (Los Angeles, CA) in Jun 2017

      Interview

      A recruiter reached out to me. I emailed her back with dates. She then didn't respond for another WEEK. I reached out to see if she got my email, she was like "HOWDY YEAH I did, did you play any games this weekend? I have you scheduled for this day, with this person at this time. Fistbumps!" - uh... were you guna tell me orrrr was I just waiting until you saw fit to let me know when the heck my interview was going to be. It starts with a phone interview, which I find hysterical because what can you truly accomplish over the PHONE these days. Personalities are everything. For a progressive company, that is truly archaic. Then I guess, you pass onto the next round of either another phone interview or in house interview? I'm guessing. I didn't get offered the job because I don't spend every minute of every day playing League of Legends.

      Interview questions [1]

      Question 1

      Holy COW was that a long, tedious, and incomprehensible PHONE INTERVIEW. First off, he was 10 minutes late. Second, he sounded 16 years old. Third, the questions he asked me were completely out of control difficult. Difficult in the sense that they.... MADE NO SENSE. Asking me what I would do to help Riots brand grow if a customer was unhappy, what sort of solutions would I have... first of all how can I possibly answer that question if I have no idea what the customer is upset with, what the current trends in dissatisfaction were, whether is was a technical problem or a personal or a market orrrrr? I had to ask him "I'm sorry under what exact circumstances are you referring" he then said "Oh yeah, I mean it's cool its a little tricky sorry, yeah. I mean what would you do if a customer was upset" - wtf does this have to do with Brand Strategy? I guess I would answer with a commpassionate tone, and see to it that the department is aware of the problem and then collectively determine if we needed to re-asses a specific niche of the game or the policies.. I mean what an outlandish thing to ask me? Then he asked me if I have ever screwed up, and why I screwed up in that job and how I felt after. I/e "have you ever failed and what did you do and then how did you feel after" - why is this beneficial. Are you serious? EVERYONE makes mistakes. How did I feel? I GOT OVER IT I MOVED ON. What do you want me to say, "I cried like a child and then I never wanted to work again!" - come on. I understand you are a gaming company. But lets not be the stereotype we all KNOW YOU ALL TO BE. Business is business. I felt that he was literally reading a bullet pointed list and probably playing LoL as we spoke. Then he asked me what my inner "Geek" was. So are you stereotyping people now because they play video games, or enjoy books, or binge watch documentaries? I mean why would you ask me that? What's my inner geek? Are you stereotyping your interviewees? To see if they can "hang with the geeks and nerds" - how dare you ask me that? I love reading books, I am obsessed with Lord Of the Rings, Old Vampire novels, Harry Potter, The Hobitt, Dune. Does this make me a NERD? Uh... that's pretty petty of you. Then he proceeded to ask me all these in depth questions about my previous work experiences and in which is sounds like I knew A CRAP TON more about the market then he did, but yet here he is working for Riot and asking me about Brand Strategy... hahah it was like bro am I teaching you things right now? Is this a lesson? You're welcome? We spoke for a little over an hour. WOWOWOWOW. There were a lot of questions that make no sense and are mind rattling. Like, they make you feel stupid because you don't quite understand the ask... so you say... "I'm sorry im not sure I understand what you're asking me right now.." for which he then said "yeah oh yeah um sorry um yeah, its ok its a little hard of a question um so anyway um" - wtf? This was probably one of the most bizarre interviews i've ever had. lol.
      1 Answer
      3
      avatar
      Riot Games response
      8y
      I can tell that you're passionate about this situation, and absolutely appreciate that you shared your candid thoughts. This was a particularly rough experience, and I want you to know I personally apologize! You brought up many specific points of feedback that I've already started to share with the team. I know I speak for all of the recruiting team when I say that we never want a candidate to feel awkward or 'less-than' when engaging with Riot, so I'd love to hear more of your perspective (if you find the option valuable) directly at sgrobe@riotgames.com