I applied online. I interviewed at River Island (Birstall, Yorkshire and the Humber, England) in Apr 2015
Interview
Applied for the job online and the very next day I got an email asking to come in for a recruitment event, which was the following day at 4 pm. All in all the 'event' went pretty well as there was 8 of us in total, including the manager. I actually met a friend who was applying so it was nice to see a familiar face. We first were left to talk to each other and get to know one another as this is how we were being assessed. We did a couple of tasks, one being getting into pairs and finding out why one another want to work for RI, then feeding this back to the rest of the groups. The second task, we got into different groups and had to do a role play. One person being a customer and the other being a sales assistant, trying to help the customer with what they are looking for/ making them buy more than what they really need. After this, we were made to fill out the days and times we were available to work. This took an hour in total.
Disclaimer: I have yet not heard from them but I will update this once I find out whether I've got the job or not.
Interview questions [1]
Question 1
What are the good things about working in retail?
What are the bad things about working in retail?
Why do you want to work for RI?
How did you think this interview went?
I applied online. I interviewed at River Island (Birmingham, England) in Mar 2026
Interview
Group interview of around 15. First task was saying your name a bit about you out loud, just general information it seems like name age what you do. Then the second task was writing down good customer service and bad customer service in your little group and reading it out to the group. During this, they are checking to see what you say, but try not to talk over anyone but definitely stand out. The second task was getting clothes from the shop floor presenting your outfit and explaining your choice. I don’t believe they cared too much about your previous experience but rather your personality.
Interview questions [1]
Question 1
1. Introduce yourself
2. What’s is good/bad customer service
3. Go to the shop floor and pick out an outfit and present your choice
Fine, questions not always relevant but seems like a personality test I suppose. Nice enough interview in general. Quite quick interview, didn’t end up getting the job though , oh well
I interviewed at River Island (Kilmarnock, Scotland)
Interview
Interviewer was very nice and created a relaxed atmosphere. Questions weren't vague and helpful to help me along with the answers. Staff seemed friendly and i look forward to my position here.