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      Rokt

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      Customer Success Manager Interview

      30 Oct 2025
      Anonymous interview candidate
      Sydney

      Other Customer Success Manager interview reviews for Rokt

      Customer Success Manager Interview

      16 Oct 2023
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Rokt (Sydney)

      Interview

      Awful experience all round, rude and not paying attention. asking irrelevant questions. constantly asking me to repeat my answers. never again with this company and hearing about the legal cases against the ceo reaffirmed my view

      Interview questions [1]

      Question 1

      What time do i wake up?
      Answer question

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at Rokt in Sept 2023

      Interview

      They have old school interview methodologies and require you to complete an aptitude test. Following the aptitude test there is an interview, a presentation & a culture interview. The presentation being arguable the most subjective part of it all. .

      Interview questions [1]

      Question 1

      They just ask basic questions about your experience and background.
      Answer question
      2

      Customer Success Manager Interview

      10 Mar 2023
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at Rokt

      Interview

      The interview process is fairly standard for Customer Success roles in the Martech/Adtech space. The first round is a typical HR screener. The HR person I spoke to seemed pretty apathetic, but moved me on to the next step which was a CCAT test. This was a complete waste of time and an almost discriminatory practice for anyone with a disability - shocked they have not been sued tbh. After the CCAT exam you'll meet with a Director. This round was conversational and more question and answer than anything else. I thought it was strange that the Director you met with, isn't necessarily the person you'll be rolling into. After that you have a take home project/presentation where you have to analyze past campaign results and also speak to the product. The campaign data isn't hard to present, but the product challenging. The resources they provide you are limited, and the content on their website is trash. I went to watch a video titled "Rokt Building is in our DNA" to learn about the product, but ended up learning a bunch of fun facts about the CEO instead. The first 10 seconds of the video is the CEO skiing down the mountain. The video awkwardly transitions to the CEO talking about his Mom, which is unhinged. CEOs set the tone for an org and this one deff has an ego which could be felt with everyone I spoke to at the org. With that being said, everyone was easy to email and prompt in letting me know next steps.

      Interview questions [1]

      Question 1

      How do you interact with data?
      Answer question
      8