The interview process extended over a month and involved discussions with a recruiter, the head of customer support, the operations director, and finally, the CEO. The CEO's interview was particularly noteworthy. Following these interviews, I received an offer. Despite attempting to negotiate the salary, we couldn't reach an agreement. However, I was genuinely enthusiastic about the role and accepted their initial offer. Unfortunately, when the formal offer letter didn't arrive as expected, I wondered if they had rescinded the offer. This experience underscores the importance of discussing salary expectations upfront to prevent any misunderstandings. If you're interviewing with them, consider this advice to navigate the process smoothly.