I applied in-person. The process took 3 days. I interviewed at SRG Asia Pacific (Kuala Lumpur) in Oct 2022
Interview
-assessment done by computer. got few section -iv with hr -iv with hiring manager or team leader within 2 days they will contact via email hr so friendly and helpful also. environtment seems fun
The interview process started with an online application followed by a phone screening. I was then invited for a face-to-face interview with the hiring manager. The questions were focused on customer service experience, communication skills, and situational responses. The entire process took about a week, and the interviewer was professional and friendly throughout.
Interview questions [1]
Question 1
How would you handle an angry customer who is yelling at you?
I applied online. The process took 1 week. I interviewed at SRG Asia Pacific (Kuala Lumpur) in Sept 2023
Interview
The hiring manager provided clear, detailed, and transparent information during the interview, which was highly informative and valuable. The discussion covered essential aspects, giving a thorough understanding of the role and expectations. The tone of the conversation was professional yet slightly casual, which helped create a relaxed and comfortable atmosphere. This approach made the process feel more approachable and engaging, allowing for open communication and a smoother exchange of ideas.
Additionally, the job appears to be well-suited for gaining valuable experience in the field. For those who have a genuine passion and interest in this area, it offers an excellent opportunity to grow and develop professionally. With dedication and consistent effort, there is potential to climb the career ladder and achieve long-term success. This makes the role an appealing option for individuals looking to build a meaningful and rewarding career path.
Interview questions [1]
Question 1
1) Background check
2) Salary expectation
3) Explanation about working hours and regulations
4) What to expect in these work.