I applied online. The process took 4 weeks. I interviewed at SUNY Buffalo (Amherst, NY) in Oct 2017
Interview
Lengthy, you submit your application and everyone is subjected to a background check. After your background check if they like your resume you're scheduled for an interview. It took 40 minutes for the interview and it was a panel interview.
Interview questions [1]
Question 1
One time a customer was dissatisfied with your service.