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      SamaCare

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      Customer Success Manager (CSM) Interview

      6 Apr 2023
      Anonymous employee
      San Francisco, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at SamaCare (San Francisco, CA) in Mar 2023

      Interview

      I applied for this position via LinkedIn. First interview was a basic screening call with a recruiter. Once that was cleared and expectations were set, I had a call scheduled with the Hiring Manager from SamaCare. This interview was done via Zoom and questions were mostly situation based. I was then given a take home assignment with great instructions and another interview was scheduled to present with the hiring manager. The next interview was with a team member, where they asked situation based questions and I was asked to interpret a data set. The last interview was onsite, and lasted a few hours and I met with several leadership members and team members, where they asked a few situation based questions, but mostly it was conversational. As the end I was given a verbal offer at the end and I accepted!

      Interview questions [1]

      Question 1

      Situational based questions on how we would handle certain customers or what steps we would take in certain difficult situations.
      1 Answer

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