I applied online. The process took 5 months. I interviewed at ScribeAmerica (Seattle, WA) in May 2016
Interview
As a premedical student, I needed a job for the summer after graduation that would also give clinical experience, so I applied first to ScribeAmerica. I also made sure to apply way ahead of when candidates usually apply. I applied in December and my local hiring manager did a great job keeping in contact with me for over 5 months (interviewed in May; keep in mind HMs may be different in different places). HM told me that applicants typically apply ~2 weeks in advance of when they want to start. Prior to the interviewI'm reliant on public transportation, so I had a video conference interview with the HM and the Chief Scribe of the local hospital. Interview was quite informal; HM was in clinic and so was distracted by other people talking to him. HM conducted initial + logistical questions (tell me about yourself, typing speed, availability, what types of classes you took in college, etc.), and Chief Scribe gave the real interview-y questions (tell me about a time when you were put in so-and-so position, failures/successes, what do you think a scribe does, etc.). Total time was 30 min. Notified ~24 hours later of my acceptance. Training for ~2-3 weeks is required with a potential drug test and definite background check.
Interview questions [1]
Question 1
What is your typing speed?
In your opinion, what does a scribe do?
Tell me about a time when you faced a failure and how you overcame it.
Tell me about a time when you had to motivate people.
The communication prior to the interview primarily took place through email, which made the process straightforward and easy to follow. The interview itself was conducted virtually, and the interviewers were friendly, professional, and made the experience comfortable.
The interview process included an intuitive pre-recorded video interview as part of the initial application. Responses have multiple submission attempts, and you could watch your video back before submitting. I heard back from a hiring ambassador within 2 days of submitting to confirm my work availability and ability to commute to the proposed site. I received an offer within 1 week of applying. Response time may depend on the site and current needs. After accepting the offer, you will undergo additional steps depending on your site, including but not limited to a background check, e-consent forms, the credentialing process (paperwork, medical testing (UDS + QFT and mask fit), medical terminology exam, onboarding call, ScribeU courses, EHR training, bridge/floor training). Onboarding steps are very clear to follow, prepare you well for the role, and are paid.
Interview questions [2]
Question 1
What are your long-term career goals, and how will working with ScribeAmerica help you achieve them?
One behavioral interview with a lead scribe who asked about my experiences working with patients and doctors. Although I had none, they still accepted me because of my previous experience in the STEM field and interest to go into medicine.