The communication prior to the interview primarily took place through email, which made the process straightforward and easy to follow. The interview itself was conducted virtually, and the interviewers were friendly, professional, and made the experience comfortable.
I applied online. The process took 4 weeks. I interviewed at ScribeAmerica (West Hills, CA) in Feb 2014
Interview
After applying online I got a phone call and was screened over the phone in terms of my availability and when I would like to start. I then was given a link to complete online courses including medical terminology tests, memorization tests, and typing tests. If passed (with a score of 80% or above), I was schedule for a one on one interview with the Lead Scribe, after which I did classroom training and onsite training. After the whole process I was then approved to work on my own with the doctors.
Interview questions [1]
Question 1
The Lead Scribe literally said that in the past they didn't do in person interviews, and the whole point of the interview was to make sure that I was normal and not just some crazy person. He went over my resume to confirm my skills. I know that now they do a more thorough interview with a question and answer session. I heard one of the questions that may be asked is "what would you do if the physician you were working with was frustrated about something and yelled at you?"
The interview process included an intuitive pre-recorded video interview as part of the initial application. Responses have multiple submission attempts, and you could watch your video back before submitting. I heard back from a hiring ambassador within 2 days of submitting to confirm my work availability and ability to commute to the proposed site. I received an offer within 1 week of applying. Response time may depend on the site and current needs. After accepting the offer, you will undergo additional steps depending on your site, including but not limited to a background check, e-consent forms, the credentialing process (paperwork, medical testing (UDS + QFT and mask fit), medical terminology exam, onboarding call, ScribeU courses, EHR training, bridge/floor training). Onboarding steps are very clear to follow, prepare you well for the role, and are paid.
Interview questions [2]
Question 1
What are your long-term career goals, and how will working with ScribeAmerica help you achieve them?
One behavioral interview with a lead scribe who asked about my experiences working with patients and doctors. Although I had none, they still accepted me because of my previous experience in the STEM field and interest to go into medicine.