I applied online. The process took 4 weeks. I interviewed at Seattle Housing Authority
Interview
Before the interview I was asked to come in for a skills assessment. This involved sitting at a computer and doing different filing tasks as well as making a basic spreadsheet, all within a certain amount of time.
Interview questions [1]
Question 1
In the follow-up interview they asked me many situational questions about how I would deal with different customer service scenarios and working on a diverse team.
I interviewed at Seattle Housing Authority (Seattle, WA)
Interview
I was called for an initial Zoom meeting and was invited to interview in person the next week. I went to the 2nd interview, which went well, and was told to expect to hear back in a week. It's been 2 and a half months, and I haven't received responses to my "thank you" email after the 2nd interview, a follow up email to that, as well as a 3rd email to HR to inquire on the status of the job. What started as a great experience quickly turned into a disrespectful lack of communication. If that's how they choose to treat prospective employees, I can assume it's baseline for any communication in the workplace.
Interview questions [1]
Question 1
Give a specific example of a time when you had to address a difficult or hostile resident or customer. What was the problem and what was the outcome? How would you assess your role is diffusing the situation?
I interviewed at Seattle Housing Authority (Seattle, WA)
Interview
Panel interview. Little feedback. Sat in a community room of one of their properties. Lasted about 30 minutes. Three women of color. The questions were all the same for every applicant. Had a chance to ask them questions. They stressed how difficult and stressful the job could be. Sounded like a tough gig for not great pay
Interview questions [1]
Question 1
Describe a difficult tenant situation and how you handled it