I applied online. I interviewed at Senture (London, KY) in Apr 2023
Interview
It was completely disorganized. There is an online timed test, likely the CCAT, that makes little sense. Teachers I knew did not recognize some of the material on the questions. Many questions had nothing to do with the position. Most people do not finish.
Really kind interviewer. It was a quick interview, so basically, she asked basic questions about the job. Nothing difficult at all. I felt very welcomed by this interviewer, so I recommend applying to this company!
I applied through other source. The process took 1+ week. I interviewed at Senture (West Palm Beach, FL) in May 2025
Interview
Interviewer asked a lot of questions about various scenarios that happened in previous jobs. The interview was roughly 15 minutes long. The interviewer also asked what customer service software I had experience. Plus, she asked how much experience I had in sales even though it did not mention sales was included in the job description.
Interview questions [1]
Question 1
What is time where had conflict with a customer or coworker and how did you turn that conflict into a positive?