The process took 1 day. I interviewed at Serco Group (London, England) in May 2010
Interview
First Interview booked and on the day of the interview (2hrs before) was cancelled and hastily re-scheduled. When the interview did take place, it started as most do informally and then moved on to the standard competency based questions that are the flavour of most organisations. Interview was conducted by HRD and Line Manager, overall a fairly relaxed interview and pace. Was then invited back for a 2nd interview, this was again rescheduled a number of times (by then), eventually a date was set, was surprised to have interview with the same two people again... 2nd interview appeared to mix competency based questions with operational skills in a way that just didn't come together in a sensible manner, was asked some very odd questions to which was there no answer at all - A very odd process
Interview questions [1]
Question 1
How would you communicate with your field based team in the case of a major London incident when all communication devices fail (Phone, Internet, Pager, SMS, Radio etc)
I interviewed at Serco Group (Chester, England) in Oct 2023
Interview
Straight forwards interview process. one weeks' notice prior to interview. Formal interview process on site. Interviewer was late to the interview. Two persons from the employing company in attendance. Standard questions regarding the topic(s) that the role would cover. Notified that it would take at least 1 week before hearing back with feedback. Heard back within 24 hours stating I was successul in the interview and received a job offer.
Interview questions [1]
Question 1
Explain your knowledge of legeislative building maintenance;
What is your approach regarding contractor health and safety
How comfortable are you using microsoft office.