I applied online. The process took 11 months. I interviewed at Serco Group (Apsley, England) in Feb 2019
Interview
2 senior managers interviewed me, they were friendly and supportive. They asked about my social care experience, Care Act, procedures, assessment procedure, eligibility criteria, etc. I was informed of the outcome of the interview fairly quickly.
Interview questions [1]
Question 1
Care Act, assessment procedure, reviews, community resource, etc