I applied through a recruiter. The process took 2 weeks. I interviewed at Serenity Healthcare
Accepted offer
Positive experience
Average interview
Application
I applied online. I interviewed at Serenity Healthcare (Lehi, UT) in Mar 2023
Interview
The interview process was comfortable and exciting. It was incredible to hear about how Serenity is helping people and I was eager to be a part of it. I felt heard and important during the interview.
Thank you for sharing your interview experience. We’re glad the process felt comfortable and highlighted how our TMS program changes lives. Welcome to Serenity Healthcare—we’re excited for the perspective and enthusiasm you’ll bring to the team.
Interview
Fun and straightforward. Great recruiter. I had three interviews. One with a recruiter, one with the regional director and one with the center manager.
Straight forward interview but they are looking for the best candidate.
I applied online. The process took 3 weeks. I interviewed at Serenity Healthcare (Holladay, UT) in Sept 2025
Interview
Job hunter beware: this company uses bait and switch tactics to bring in candidates for completely different positions. I applied for a the "Customer Service Lead" as posted on LinkedIn. As of writing this review, it is still posted. They reached out to me to interview for the position I applied to. During the interview, I was told I was interviewing for a completely different position with completely different responsibilities. When I spoke to the hiring manager during the interview, she had no idea what I was talking about. I was furious, but kept my anger contained. I had spent hours preparing for an interview for a position that does not exist and was hoodwinked into interviewing for a completely different position. If they have to use dishonest tactics to bring in candidates, then they are not a company worth even applying for. I sent them a message later on that day and asked to be removed from the list of candidates.
Interview questions [1]
Question 1
If hired, what would you do to get started in the role.
I applied online. The process took 1 week. I interviewed at Serenity Healthcare (Cottonwood Heights, UT) in Sept 2025
Interview
You interview with a large group of other candidates one at a time. If you pass the first interview, you meet with the reginal manager for a review and if selected, a recruiter contacts you within a few days. Was easy but definitely felt like a cattle call interview.