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      Enterprise Implementation Project Manager Interview

      1 Jul 2016
      Anonymous interview candidate
      Glendale, CA
      No offer
      Negative experience
      Easy interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at ServiceTitan (Glendale, CA) in Jun 2016

      Interview

      Applied directly to recruiter via mutual connection. Immediate phone screen with recruiter. Recruiter scheduled phone interview with hiring manager for two days later. On the day of hiring manager interview, I received an email from the recruiter 30 minutes prior to the scheduled call stating she was cancelling the interview because my desired compensation was not in range with their target. I stated that I was still interested in the opportunity. Over the next few weeks, I reached out to the recruiter multiple times stating that I was still interested in the opportunity. I came across another opportunity at the company and reached out to the recruiter. She stated her colleague would reach out to me. I was then in touch with recruiter #2 asking to schedule a phone interview for the same position recruiter #1 had cancelled. Phone screen with recruiter #2. Recruiter #2 scheduled phone interview with Customer Experience team member. My expectation was a phone interview with the hiring manager. Phone interview went well. Interviewer stated I would likely speak with the hiring manager next. A few days letter, I received a generic Jobvite email stating that the company decided to explore other candidates. I reached out to recruiter #2 for more specific feedback from my interview. No response.

      Interview questions [1]

      Question 1

      If a customer called stating they wanted to cancel their service/contract, what steps would you take to address this?
      Answer question
      1

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