I interviewed at ServiceTitan (Philadelphia, PA) in Jun 2026
Interview
Probably one of the smoothest Interview processes that I have gone through in a long time. Great communication throughout the entire process. Interview team seemed very pleasant to speak with and asked meaningful questions that made me think outside of the box.
Interview questions [1]
Question 1
Why do I want to work at Service Titan out of all of the Tech companies out there?
Three step process. One included a role play with two managers. Last meeting was with director. It was a straight forward process, and they give you information prior to the role play to be prepared
I applied online. The process took 2 weeks. I interviewed at ServiceTitan (Windsor, ON) in Feb 2026
Interview
First interview was positive, recruiter was engaged and polite. 2nd round with sales managers took a nosedive. The 2 sales managers were completely unprepared and didn't try to hide it. Additionally, the 1-pager on preparing for the 2nd round said the mock call will involve simple objection handling and said you didn't need product knowledge (however I still did research). During the call, they gave such difficult scenarios one could only counter with niche, deep product knowledge . At one point, one sales manager turned the interview into a therapy session, was extremely condescending as my motivations weren't "deep" enough to take on the entry level role (of which their personal reason was money...). Terrible expectation management, lack of accountability and beyond unprofessional.