I applied online. The process took 4 days. I interviewed at Shaw's in Jul 2010
Interview
You fill out an application in store, and if you don't hear back from the HR manager within 3-4 days you should call to follow up. The interview was very basic, just your standard questions- are you good with customers, do you place value in being punctual, etc. After the initial interview you should find out if you got the job in about 1 week. There is a basic orientation course, followed by a period of shadowing another employee.
Easy and quick. Asked a few standard retail questions. Casual as I had worked there already. Not much more to say about it. Took around 15 minutes and I was offered the job on the spot.
Interview questions [1]
Question 1
What would you do if a customer asks you a question you don’t know the answer to?
One one on one with Customer service manager. In the office, 15 minutes. Only 5-10 questions. They then explained the role and what would be needed to start. It was quick and easy.
Interview questions [1]
Question 1
What would you do if a customer asks you a question you don't know the answer to.