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      SoFi

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      User Researcher Interview

      15 Jul 2021
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I interviewed at SoFi

      Interview

      I first received an email from a requiter who did not respond to me for quite some time until I followed up. At that point, I was connected with the hiring manager in a conversation that went well. From there, I presented 2 case studies to a team that was disengaged from the start and had their cameras off most of the time. At one point I was asked for a sample of something specific and I explained that I do not have it due to an NDA but would provide a mock sample if needed, which was met with laughter and eye rolls. So just know that you should be ready to share confidential information. I am a woman of color from an underprivileged background who has made my mark despite countless obstacles, but the culture of SoFi makes it very clear that my background was unwelcome from the moment they saw me on video. They are looking for people who are more 'like them' and they make this very clear. The interview was easy, but the people were not very kind.

      Interview questions [1]

      Question 1

      Can you provide a sample of something that you have an NDA for?
      Answer question
      5
      avatar
      SoFi response
      4y
      Thank you for taking the time to share such candid feedback about your interview experience with us, your comments are not indicative of the type of experience we strive to deliver for our candidates. We are committed to creating a workplace where everyone feels welcomed, included, and able to contribute, and we want our candidates to feel that way too! We strive to make sure we have diverse, inclusive interview panels, and our recruiters and hiring managers do their best to ensure every candidate is well prepared for the case study presentation. We sincerely apologize if the expectations or parameters of the exercise were not made clear to you. We are in the process of re-evaluating our candidate experience, including how we communicate with candidates, to ensure every candidate has a positive and transparent interview experience. We utilize Glassdoor not only to listen to feedback from employees and candidates but to act on it. If you're open to it, we would love the opportunity to address some of your concerns 1:1. If you're comfortable, please reach out to us at recruitinginterviews@sofi.org. Thank you again for your feedback, and we hope to continue the conversation to keep improving the experience for future candidates. Sincerely, Ana Recio SVP of Talent