I applied online. The process took 1 week. I interviewed at SoulCycle (Chicago, IL) in Apr 2016
Interview
It was in the lobby area of the studio, where the lockers are so it was very informal. I interviewed with two managers. One assistant studio manager and then the studio manager. It was laid back and I felt extremely comfortable.
Interview questions [1]
Question 1
They asked about how I heard of SoulCycle, what my favorite song to ride to would be, my previous work experience as a front desk agent, the challenges I faced at my previous job, if I had taken class before, etc.
Very simple and quick. Easy to schedule and met on zoom and was done within 30 minutes of chatting with manager at location. Gave mostly logistics rather than asking questions.
Very casual, met with studio manager and assistant manager. After the initial interview they may invite you in for a free class. Pretty straightforward questioning. Applied and heard back in less than 2 weeks.
Interview questions [1]
Question 1
Here at SoulCycle we can sometimes have to get messy. Has there ever been a situation in which you had to get your hands dirty and how did you go about it?
I applied through an employee referral. I interviewed at SoulCycle (Hoboken, NJ) in Apr 2023
Interview
Very relaxed, interviewed with two managers. Interview was online and they asked about my experience with soul cycle and my hours/ availability. They also asked if I had any relevant background for the job in customer service