I applied online. The process took 1 week. I interviewed at SoulCycle in Mar 2018
Interview
Applied online, had a phone interview, and then an in person interview a week or so later. Everyone was really friendly and helpful during the process. Four days after the interview was offered a position.
Interview questions [1]
Question 1
What experience have you had with customer service
Very simple and quick. Easy to schedule and met on zoom and was done within 30 minutes of chatting with manager at location. Gave mostly logistics rather than asking questions.
Very casual, met with studio manager and assistant manager. After the initial interview they may invite you in for a free class. Pretty straightforward questioning. Applied and heard back in less than 2 weeks.
Interview questions [1]
Question 1
Here at SoulCycle we can sometimes have to get messy. Has there ever been a situation in which you had to get your hands dirty and how did you go about it?
I applied through an employee referral. I interviewed at SoulCycle (Hoboken, NJ) in Apr 2023
Interview
Very relaxed, interviewed with two managers. Interview was online and they asked about my experience with soul cycle and my hours/ availability. They also asked if I had any relevant background for the job in customer service