I applied in-person. The process took 1 day. I interviewed at Southwest Service Administrators (Phoenix, AZ) in Feb 2015
Interview
The interview process went well. There was a supervisor for the Benefits and Eligibility and Enroll department interviewing me. They let you make a choice to which department you would like to work for. They were both very professional.
Interview questions [1]
Question 1
What was one of the challenges you had at a previous job and learned from it?