The manager contacted me over email to set up a date and time for our interview to take place. Everything went smoothly from the beginning but throughout the interview she didn't really make eye contact with me when asking questions and I found that kind of rude. You're in the customer service industry I think you should be able to make eye contact with someone. It just made her seem like she wasn't really invested in the interview. She also didn't have the decency to call or email to tell me if we were going further, I just saw the job posting re-posted online.