I applied online. I interviewed at Standard Bank Group (Johannesburg) in Feb 2022
Interview
Assessments scenario based questions group interviews were held then phone call interview with the recruiter one on one based. Questions were based on daily scenarios that could occur everyday life
Interview questions [1]
Question 1
Scenario based questions on how to deal with clients on the phone. The next step we had to submit person information such as fingerprints, signatures and background check. Was based on scenarios
I interviewed at Standard Bank Group (Johannesburg)
Interview
It was easy going,made you feel comfortable.The process is a lil long cause they have to do a background check,so you need to be patient.Make sure you wear formal even on Zoom
It was a group interview and afterwards it was a one on one. Questions about work experience and the product knowledge. It was pretty easy really that was in 2023 i don't know about now the kind of interview questions they do. Universal banker is in the call centre the one i was interviewed for
Interview questions [1]
Question 1
They asked about the products that are accessible on the banking app
I applied online. The process took 2 months. I interviewed at Standard Bank Group (Johannesburg) in Apr 2025
Interview
30 minute interview with a panel of two people , questions were general and required knowledge of standard bank as a company. Questions also asked were related to customer service . based on the star interview method
Interview questions [1]
Question 1
Tell me about yourself?
How would you deal with a frustrated customer?
