It was very easy, smooth, and calm. Be on time!! Management is very nice and friendly. Also everyone is easy to approach. Love the brand and furthered my positive outlook I already had on the company.
I applied through an employee referral. The process took 1 week. I interviewed at Steven Madden (Arlington, VA) in Nov 2020
Interview
You meet with the store management and have a traditional interview. They ask you questions to see if you have integrity and also to inquire about any work experience you may already have within retail.
Interview questions [1]
Question 1
When was there a situation that you had to diffuse a customer issue and how did you handle it?
I applied online. The process took 1 week. I interviewed at Steven Madden (Austin, TX) in Mar 2021
Interview
There were two interviews. The first was an in-store interview with a manager (could be the current store manager, a guest store manager, or assistant manager). I interviewed with the assistant manager. The second interview was on the phone with the regional manager, if they are traveling it could be in person.