The process took 3 weeks. I interviewed at SunTrust
Interview
I was contacted by an agency for my phone interview. They were very polite and praised all of my answers. She then called me back for an in person interview at the branch. The manager was very polite. Much of the interview felt like just a normal conversation. Asked basic banking and sales questions.
Interview questions [1]
Question 1
Who was your least favorite and most favorite manager and why?
I applied through an employee referral. The process took 7 weeks. I interviewed at SunTrust (Chesapeake, VA) in Dec 2012
Interview
It took a long time to get a call for an interview about a month from my first phone evaluation. I met with the branch manager, I was 10 minutes early but she still had me wait in the lobby for almost 30 minutes. When we finally did meet she was very talkative and didnt ask me many questions, she wanted to tell me that the job would be a challange because the tellers were "set in thier ways" She was kind though and walked me out.
Interview questions [1]
Question 1
The most difficult questions were when she would ask, "give me an example of a time when you had an irate customer, how did you handle it?" The example questions are frusturating. What if you've never had an irate customer?
I applied online. The process took 4 weeks. I interviewed at SunTrust
Interview
the interview was long. the interview took over an hour. he asked similar questions with different verbiage. it was with the branch manager only. I was already an employee just trying to transfer location.
Interview questions [1]
Question 1
tell me about a time you had an irate client and how did you address it?
I applied online. I interviewed at SunTrust (Macon, GA) in Jul 2015
Interview
The interview went well, the 2 managers that interviewed me were great. The questions were the normal. They asked what would I do if I had a problem with a employee. Basically work it out and show respect to them. Listen to their side of complaint and tell them what they did wrong or explain how they could have approached the situation differently.
Interview questions [1]
Question 1
What would I do if a customer comes in irate and upset?
