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      IT Technician Interview

      19 Mar 2026
      Anonymous employee
      Chalatenango
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. I interviewed at Support Adventure (Chalatenango) in Mar 2026

      Interview

      You will have to do a technical test at first with common troubleshooting questions. After that you will be asked to film a few videos including a presentation about yourself, then answering some troubleshooting questions such as: How would you explain DCHP to a non technical person. Once this is done your will be scheduled for a VM test with around 10 scenarios. It will take about a month to get an offer from a client given that you pass everything. Then the interview with the client with common questions like: how do you handle escalations on a weekend. After serveral days while they sort out an offer with the client and let you know. Overall it may take 1-2 months

      Interview questions [1]

      Question 1

      Have you ever used any monitoring tools/RMM for patching, monitoring, scripting or handling alerts?
      Answer question
      1

      Other IT Technician interview reviews for Support Adventure

      IT Technician Interview

      19 May 2026
      Anonymous interview candidate
      Los Angeles, CA
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Support Adventure (Los Angeles, CA) in Jun 2025

      Interview

      I successfully pass their training program and my profile was generated. It takes forever to get hired by a client. 11 months and nothing yet. It's unfortunate because there is no feedback on how often your profile is viewed or what can be done to improve it

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