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      SupportYourApp

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      Customer Support Consultant Interview

      6 Apr 2021
      Anonymous interview candidate
      No offer
      Negative experience

      Application

      I applied online. I interviewed at SupportYourApp

      Interview

      They asked for a non interactive video submission before even talking to me in person. With no guarantee to talk to me after submission. They are not willing to take the time recruiting talent. What am I supposed to think of this other than they're wasting people's time.

      Interview questions [1]

      Question 1

      They asked about my availability
      Answer question
      3

      Other Customer Support Consultant interview reviews for SupportYourApp

      Customer Support Consultant Interview

      12 Feb 2025
      Anonymous interview candidate
      Bogotá, Bogota
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at SupportYourApp (Bogotá, Bogota) in Feb 2025

      Interview

      Recibí un correo para realizar una entrevista virtual, debía responder a 10 preguntas en inglés, español y portugués. Fue interesante hablar en los tres idiomas, me gustó tener la oportunidad de regrabar en caso que no lo hiciera bien a la primera

      Interview questions [10]

      Question 1

      Are you available for a full-time position? When will you be able to start a new role?
      Answer question

      Question 2

      Do you have any extra activities such as university studies, courses, a freelance position, or another employment? If yes, what is its schedule?
      Answer question

      Question 3

      Tell us about your professional experience and the responsibilities you had in each position.
      Answer question

      Question 4

      Are you available for the following schedule: Monday to Friday, 7 AM–3 PM, Chile time? What is your schedule availability?
      Answer question

      Question 5

      Are you proficient in the use of any customer service software?
      Answer question

      Question 6

      Have you heard of the Independent Contractor cooperation type? Is this type of contract acceptable to you?
      Answer question

      Question 7

      What is your desired gross compensation for this role (in USD)?
      Answer question

      Question 8

      ¿Qué es lo más importante para ti al momento de elegir una empresa? ¿Qué factores serán decisivos para escoger un lugar de trabajo?
      Answer question

      Question 9

      ¿Cuál fue tu último logro del cual te enorgulleces?
      Answer question

      Question 10

      Você já esteve em um ambiente multicultural (viagens, trabalho, etc.)? O que você achou disso, e o que se sobressaiu pra você?
      Answer question
      3

      Customer Support Consultant Interview

      24 Nov 2024
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at SupportYourApp in Nov 2024

      Interview

      The day after I applied via LinkedIn, I received an email with instructions related to a test asking me to record myself answering to some questions. The first ones were about availability, including position details which honestly should have been listed in the job description since the very beginning (such as nonsense rotation including all 3 shifts in the same week, but not even mentioning the compensation). I contacted the recruiter to say that I decided not to proceed, but they just can't stop sending me automatic emails giving me new deadlines to complete the test, leading me to understand that they are just desperate and can't even get a human to talk directly to their candidates.
      3

      Customer Support Consultant Interview

      15 Nov 2024
      Anonymous interview candidate
      Kraków
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at SupportYourApp (Kraków) in Nov 2024

      Interview

      There was no screening call. You receive a link to the online platform where you should record your answers on video. It was created in order to save everyone's time and for more convenience. However, in reality you spend much more time for settings and recording itself. There are three record options for each questions, and you can choose the most successful one. Again, it takes a way more time and efforts. Some of the questions are usually given during normal recruitment interviews, hence it demotivates you even more while you're recording yourself. It seems that the company doesn't want to speak to its candidates, what a shame!

      Interview questions [1]

      Question 1

      Tell about your professional experience and current role
      1 Answer
      2